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Interview Questions That Truly Reveal the Right EA or PA for Your Team

04 Jun 2025 |

By Sophia Voce

Interview Questions

Hiring an exceptional Executive Assistant or Personal Assistant can transform how an organisation operates. But uncovering that calibre of candidate in a 60-minute interview can be challenging, particularly when technical competency is only one part of the picture.

At VWA, we know that the best business support professionals are not only highly capable but also adaptable, emotionally intelligent and attuned to the unspoken needs of those they support. We’ve compiled a set of interview questions that go beyond the surface, to help you pinpoint candidates with the depth and calibre to thrive in your team.

1. “Tell me about a time you anticipated a need before it was voiced.”

Why it works: This question sheds light on initiative, intuition and foresight, which are all key hallmarks of an outstanding EA or PA. Look for candidates who take pride in staying one step ahead and can offer clear examples to demonstrate this.

2. “Describe a high-pressure situation you managed and how you kept things on track.”

Why it works: Support professionals often operate under pressure. This question helps uncover resilience, decision-making skills, and emotional control. Bonus points for candidates who remained calm and took ownership of the outcome.

3. “What’s your approach to managing a principal who is highly changeable or reactive?”

Why it works: Not every executive has a predictable style. This question tests adaptability, communication, and ability to maintain professionalism when dealing with shifting expectations.

4. “How do you prioritise when everything feels urgent?”

Why it works: Good assistants understand not just how to prioritise, but also how to diplomatically push back or clarify. Look for evidence of time management and a structured mindset.

5. “What kind of leadership or working style brings out your best?”

Why it works: This question provides a glimpse into the candidate’s self-awareness and cultural fit. Their response can help you assess alignment with the executive or wider team.

6. “What do you enjoy most about the support profession, and what do you find challenging?”

Why it works: The best candidates are those who genuinely enjoy the role and see it as a career. This question reveals motivation and also provides an opportunity to discuss areas for development.

7. “Can you give an example of a time when you had to influence others without direct authority?”

Why it works: Many assistants need to liaise with senior stakeholders, vendors, or cross-functional teams without formal power. Strong responses will showcase interpersonal finesse and professional maturity.

Final Thoughts

Technical skills can be tested in a task or trial day, but these kinds of open-ended questions are vital for exploring deeper traits such as judgement, adaptability, and trustworthiness. When paired with VWA’s tailored candidate briefings and thorough screening process, these questions can help ensure you select not just a capable support professional, but someone who will genuinely thrive within your environment.

Why Partner with VWA?

At VWA, we understand that every hire is an investment, particularly when it comes to business support roles that require trust, discretion and exceptional interpersonal skills. Our Consultants take the time to understand the unique demands of your team and tailor each search to find candidates who are not only capable but also culturally aligned. With decades of experience and a deep network across multiple industries, we are well placed to help you secure outstanding support professionals who make a lasting impact.

If you are looking to hire an EA, PA or other business support professional, get in touch with us today. We’re here to help you hire with confidence.

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