Operations & People Lead

Operations & People Lead
Commercial Property
Permanent
Central London
Up to £75K, depending on experience
ASAP start
4-PCO/RW

About the Company:
Our client is a growing property advisory firm based in Central London. With a team of c.50 people, the business offers a collaborative and supportive culture and is currently going through an exciting period of transformation, with a strong focus on people, operations and technology.

About the Role:
This is a newly created Operations & People Lead role, working closely with the Managing Director and sitting at the centre of the business. This is a broad, hands-on position with exposure across operations, people and technology. Duties include (but are not limited to):

• Driving implementation of new processes and ways of working.
• Supporting leadership with key business initiatives and ensuring delivery across projects.
• Managing external suppliers and partners.
• Supporting HR processes (onboarding, offboarding, employee queries) alongside an external HR consultant.
• Overseeing internal systems (including CRM) and ensuring data accuracy.
• Assisting with reporting and coordination for senior leadership.
• Playing a key role in AI and technology adoption across the business.

Candidate Specification:

• 3+ years' experience in an operations, project management or similar role within a fast-paced environment.
• Highly organised with strong project management skills.
• Proactive and resourceful, with a solutions-focused mindset.
• Strong interpersonal skills with a people-first approach.
• Interest in AI and emerging technologies.
• Property experience or a genuine interest in the sector is beneficial but not essential.

Additional Information:

• Up to £75K, depending on experience
• Office-based with some flexibility for 1-2 days working from home.
• Core hours are 9:00am - 5:30pm.
• Excellent benefits package.
• ASAP start.

If this sounds like the Operations & People Lead role for you, please apply today!