Banner Default Image

Customer Support Administrator

Back to job search

Customer Support Administrator

  • Location:

    London

  • Sector:

    Business Support

  • Job type:

    Permanent

  • Salary:

    £25000 - £30000 per annum

  • Contact:

    Rosa von Furstenberg

  • Contact email:

    recruit@vwa.com

  • Job ref:

    3-vPA/RVF_1663777230

  • Published:

    12 days ago

  • Expiry date:

    2022-09-25

  • Startdate:

    ASAP

  • Client:

    ClientDrop

Customer Support Administrator

Established Sustainable Products Start-Up

Westminster Bridge - Office-based role

c.30K

Varied role in growing firm

3-vPA/RvF

The Client:

A leader in the ecological / sustainable products sphere, this is an exciting and entrepreneurial firm committed to producing environmentally friendly products that are mostly plant-based. The firm services both B2B and B2C.

The Role:

As Customer Support Administrator, your duties will be very varied and include:

  • Field customer queries and hold customer´s hand through the process
  • Administrative support to ensure ever customer is happy
  • Update communication sheets
  • Collaborate with the sales team to provide after-sales support
  • Help new customers maximise the use of their products
  • Follow up on leads
  • Produce and deliver reports
  • Help out with a variety or tasks and projects

Requirements:

  • Ideally you will have some customer services experience
  • Ideally you have used Salesforce
  • Entrepreneurial mindset and enthusiasm
  • Have excellent communication skills, confident
  • Passionate about the environment

Details:

  • Salary is up to 30K depending on prior experience

If you are looking to progress your career in customer services and want to join a growing business, please apply today!