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Customer Services Officer

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Customer Services Officer

  • Location:

    City of London

  • Sector:

    Business Support

  • Job type:

    Permanent

  • Salary:

    £24000 - £27000 per annum + Excellent Benefits

  • Contact:

    Manjinder Kang

  • Contact email:

    recruit@vwa.com

  • Job ref:

    5-CustSO/SD_1673276882

  • Published:

    21 days ago

  • Expiry date:

    2023-02-08

  • Startdate:

    asap

  • Client:

    ClientDrop

5-CustSO/SD

Customer Services Officer

Up to £26K PLUS excellent benefits

Hybrid working - 3 days from home

Permanent

City of London

The Client:

A leading figure in the transport industry with excellent benefits and a team-oriented company culture.

The Role:

This is a Customer Services Officer role which will being the first point of contact for customers and providing administrative support to the Office Services Manager. Responsibilities will include (but not limited to):

  • Taking calls from customers and providing help and guidance
  • Ensuring compliance with GDPR
  • Updating database
  • Producing documentation
  • Ad-hoc administration.

Candidate Specification:

  • Previous experience in administrative and customer-facing roles
  • Excellent knowledge of MS Office and database experience
  • Excellent written and verbal communication
  • Strong organisational skills
  • Excellent attention to detail

Additional Information:

  • Salary is up to £26K, rising to £27K upon successful passing of probation period
  • Role comes with excellent benefits including 75% off season tickets, leisure and international train travel
  • The business offer a hybrid working policy of 3 days in the office and 2 from home once you are established into the role.